Privacy Policy

1. Scope and roles

This Privacy Policy applies to magikmodernsearch.com, Magik Modern Search agency accounts, and scanners hosted by us. “Magik Modern Search,” “we,” “us,” and “our” refer to the provider of this platform.

When a visitor uses a scanner branded for an agency, that agency receives the submission and generally determines its follow-up. In that context, the agency is responsible for its own privacy notices and marketing practices, and Magik Modern Search processes the submission to operate the scanner, prepare the report, and deliver the lead.

2. Information we collect

Agency and team account information

• Account owner and team member names, email addresses, company name, website, login credentials stored in hashed form, and account preferences.
• Scanner branding, logos, colors, messaging, booking links, and agency-configured CRM webhook information.
• Subscription plan, account status, Stripe customer and subscription references, and related transaction records. Full payment-card details are handled by Stripe and are not stored by Magik Modern Search.

Scanner visitor and lead information

• Name, email address, business name, primary city, website address, consent selection, and scan date.
• Website content and technical signals collected from publicly accessible pages, including crawl results, page evidence, scores, recommendations, and report content.

Technical information

• Session information needed to keep agency users signed in, password-reset request information such as IP address and time, and ordinary server records that may include browser, device, request, and security information.

3. How we use information

• Provide, personalize, maintain, secure, and improve the platform and scanners.
• Crawl submitted public websites, calculate visibility scores, generate reports, and save leads for the appropriate agency.
• Operate subscriptions, process account changes, and communicate about accounts, scans, team access, billing, security, and support.
• Deliver submissions to an agency’s configured CRM or webhook and send new-scan notifications.
• Prevent abuse, troubleshoot errors, enforce our Terms of Service, and comply with legal obligations.

4. AI-assisted reports

We may send the submitted business name, primary city, website URL, publicly visible website text, and deterministic scan evidence to OpenAI to help generate a report summary and recommendations. We do not intentionally include the scanner visitor’s name or email address in that AI request. AI-generated material may contain errors and should be reviewed before it is used for business decisions.

5. How we disclose information

We may disclose information only as reasonably needed for the following purposes:

• To the relevant agency: scanner submissions, reports, and lead information are available to the agency whose scanner was used and its authorized team members.
• Service providers: hosting, database, email, security, customer support, AI report generation, and payment providers that help us operate the service.
• Agency integrations: HighLevel or another CRM/webhook selected and configured by the agency. Once delivered, that agency and its provider control their copy.
• Legal and safety: when required by law or reasonably necessary to protect rights, safety, the service, or users.
• Business transactions: in connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.

We do not sell personal data or share it for cross-context behavioral advertising.

6. Cookies and session technology

We use a necessary session cookie to authenticate agency users and maintain account access. We may also use browser session storage for limited security or dashboard functions. We do not currently use third-party advertising cookies on the platform.

7. Data retention and security

We retain account, subscription, scanner, lead, and report information for as long as reasonably necessary to provide the service, maintain business and security records, resolve disputes, or meet legal obligations. Retention may also depend on an agency’s instructions and account status.

We use reasonable administrative and technical safeguards appropriate to the information we maintain. No online service can guarantee absolute security. Do not send passwords, payment-card details, API keys, or private dashboard keys by email or support form.

8. Your choices and privacy requests

Depending on where you live and applicable law, you may request access to, correction of, deletion of, or a portable copy of certain personal information. You may also ask about our processing, withdraw consent where processing relies on consent, or appeal a denied privacy request.

Email support@magikmodernsearch.com with the subject “Privacy Request.” We may need to verify your identity and, for scanner leads controlled by an agency, may direct the request to that agency. To appeal a decision, use the subject “Privacy Appeal.”

You may unsubscribe from optional marketing messages using the instructions in the message. Account, security, billing, and service messages may still be sent when necessary.

9. Children

The service is intended for businesses and adults. It is not directed to children under 18, and we do not knowingly collect personal information from children through the platform.

10. Changes to this policy

We may update this policy as the platform or applicable requirements change. We will post the revised version here and update the effective date. If a change is material, we may provide additional notice through the service or by email.

11. Contact us

Questions or privacy requests may be sent to support@magikmodernsearch.com.